Differences

This shows you the differences between two versions of the page.

--- troubleshooting [2021/01/17 04:46] – created abrasive
+++ troubleshooting [2021/02/10 05:01] (current) – abrasive
@@ Line 5: / Line 5: @@
   * [[troubleshooting#it_won_t_start|It won't start - my console boots to the CD player]]
   * [[troubleshooting#error_messages|An error message appears]]
+  * [[troubleshooting#black_screen_on_launching_game|I get a black screen when I try launching a game]]
 ===== It won't start! =====
@@ Line 46: / Line 46: @@
 If it says it can't find a FAT or exFAT filesystem on your card, then your SD card is corrupt or not correctly formatted.
 [[card formatting|Reformat it]] to resolve the issue, or try a different card.
+If you end up sitting at the CD player with a "Disc Unsuitable" message, try removing your SD card and rebooting your Saturn. If you now get past the CD player and get a message from the Satiator saying there's no SD card, then try another card.
 ====== Blink codes ======
@@ Line 52: / Line 54: @@
 | <color green> ●●● </color> | Three short green | Firmware update was successful. Turn power off and on to continue |
-| <color red> ▬ ▬ </color> <color green> ● </color> | Two long red, one short green | Firmware update was interrupted. Follow [[wiki:troubleshooting#interrupted firmware update|these instructions]] to recover |
+| <color red> ▬ ▬ </color> <color green> ● </color> | Two long red, one short green | Firmware update was interrupted. Follow [[troubleshooting#interrupted firmware update|these instructions]] to recover |
-| <color red> ▬ ▬ </color> <color green> ●●● </color> | Two long red, three short green | The satiator.fw on your card is corrupt; download a fresh copy and try again |
+| <color red> ▬ ▬ </color> <color green> ●●● </color> | Two long red, three short green | The ''satiator.fw'' on your card is corrupt; download a fresh copy and try again |
 | <color red> ▬ </color> <color green> ● </color> | One long red, one short green | There was an error reading the SD card while emulating a CD. Check your card and the filesystem on it |
@@ Line 65: / Line 67: @@
 This issue was fixed in bootloader version 5.
+====== Black screen on launching game ======
+Some menu versions prior to 59 had a bug where they would go to a black screen on launching a game, before the Sega logo normally appears.
+To resolve the issue, upgrade to a newer version of the menu, like [[https://info.satiator.net/menu/latest.zip|the latest one]].